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Consumers of online writing services need information – good information. They need to have the means to learn which writing companies are reputable and deliver great products and which do not. It is our mission to provide objective information by evaluating writing services for consumers. This Essaylab.com review is a part of our mission. We have conducted a comprehensive investigation of this writing company using multiple sources – the website content, Essay Lab testimonials, customer feedback that we have found on the web, pricing, customer benefits, and the assessment of a research paper that we received from an unnamed resource. The following Essay Lab review is provided as a result of our investigation. Is this a legitimate service? Keep reading to learn more. Our final thoughts are summarized in the last paragraph.
Services and Features Available
Essay Lab has its services listed in detail on its website. It provides all forms of academic writing assignments for students at any level of study. As well, it offers all types of business writing, resumes, CVs, and cover letters, admissions and scholarship essays, and editing/proofreading services. They do provide thesis and dissertation assistance. Consumers can place orders easily, providing the details of what they need. Once an order is placed and paid for, the company will assign a suitable writer, and the customer may contact those writers to check on progress and communicate. These offerings are industry standard.
The company also has a customer support department which is available via telephone and live chat. We were able to engage in live chat; however, the responses appeared to be quite scripted. Our telephone conversation with the department received the same response – fill out an order form and the questions will be answered as we go through the process. This was of concern to us.
Pricing System and Discounts
EssayLab prices are published on the website. Writing products range from $16.50 a page to $44.20 per page; Editing services range from $1055/page to$28.65/page. Business writing runs $25.25 - $39.0/page. Pricing is based upon academic level, product, and deadline. The 8-page research paper we received at the college level was $239.20, which is at the high range for writing services. However, these prices would not be extraordinary if they were not accompanied by the above-mentioned quality issues.
EssayLab.com discounts do not appear on the site; however, the company states that it offers discounts to returning customers, but we could not find any details. There is an EssayLab coupon code on the order form, so we assume some people may receive Essay Lab promo codes through some means. We suspect a subscription is required, but recommend interested consumers contact customer support for information on this.
Security Level
The methods of payment are via major credit cards and PayPal. The system is secured with a credible third-party processor, so consumers should feel safe making payments. Payment is made at the end of the ordering process, and the amount is calculated automatically by the system. We believe the systems here are reliable.
To further understand the company’s commitment to data security, we read the privacy policy posted on its website. We found a lengthy document that was quite detailed. It covered what customer information was collected, and how that information was used. The privacy policy covers the use of cookies, and the customer’s rights as well. We did not find a specific mention of GDPR at the time we read the policy. However, it seems as if it could be GDPR compliant. Still, customers should verify this before making any decisions. Customers may request that their account information be deleted.
We are comfortable stating that Essay Lab is legit, and we are not aware of any legal concerns.
Writer Expertise and Delivery
The only way to determine the writer's expertise is to evaluate the site content and the quality of products that are actually delivered to customers.
Our study of the site content revealed some very poor writing. The same is true for blog posts. We find this concerning. While the site advertises that it uses degreed experts who are all native English-speakers, the people involved in writing the content are clearly not.
EssayLab customers’ reviews that we found off-site were also not complimentary about the quality of grammar and structure. Many stated that they believed foreign writers were involved. The research paper we received reflected these same issues. It was somewhat disjointed and contained clear grammatical errors in sentence structure and word usage. However, we can affirm that the academic work was on point. This is an area where good quality control could make a significant amount of difference.
All customers did state that they received their products on time, as did we. Also, customers may directly request a writer they have worked with before.
Additional Benefits
Essay Lab offers free pages (title, bibliography, and table of contents) as well as revisions and a plagiarism report. As well, customers may communicate directly with their writers. We tried this but the response was quite slow and quite short, such as “in progress.”
Conclusion
Based upon EssayLab reviews from a number of customers and based upon our own experience, we believe that this company could use some improvement, certainly in the quality of its writers and its quality control. For these reasons, we are assigning an Essaylab.com rating of “Fair.”
