StudyPool.com 1.2/5

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Contact informationhttps://www.studypool.com

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Quality

1

Price

1.4

Delivery

1.2

Support

1

Table of Contents

This Studypool.com review has been compiled with very little specific information. The reason for this is that the site itself is sparse and somewhat disjointed. However, we have moved forward to supply as much information as possible to students who may be considering its use. We have used all of the standard factors that we always use, but in the case of this Study Pool review, we have been unable to apply all of those factors Here is what we did consider in our evaluation:

  • A complete review of the StudyPool website, including products and services, testimonials, policies and processes, and information about tutors

  • A reading of a few of the blog articles, checking them for relevancy, composition, and content

  • Customer feedback and comments that we were able to find on the web and that were submitted to our website

  • Pricing and any other unique features or benefits

  • Customer support quality

SERVICES AND FEATURES AVAILABLE

It’s called micro-tutoring. This is a relatively new concept in the academic assistance industry, but one that is becoming more and more common.

The concept is relatively simple. Students may be in the process of completing an assignment of some type. All of a sudden, they are stuck and need an answer or a problem solution. They access the Study Pool website, post their question, and then it is placed on a list for tutors to see. The company contacts the student with several options for tutors and their bids. The student then makes a selection, makes a payment, and receives the requested tutoring. Study Pool administrators take their “cut” and pay the tutor.

The problem that we found is this: there is so little information available to students who access the site and attempt to get more detail about how the entire system works. And there is also no information about how tutors are screened and employed, other than to say that a background check is completed.

On the “How It Works” page, that can be accessed from the home page, there is a more detailed explanation about how the student posts a question and a small form for the posting. 

The methods for contacting customer support are also detailed – via email or by clicking the “intercom” button on the bottom right of the page. Unfortunately, there is no “intercom” button, so email is the only method. And, if a student has an urgent need to get a hold of the company, he can forget it.

To actually place an order, the student must first set up an account and state which university he is currently studying in. This tells us that high school students are not being served. But nowhere else is this stated.

There are a couple of other services available too – a “Notebank,” which is a compilation of study guides put together by college students and a bank of previous questions and answers, and a series of book guides. We reviewed the titles of the book guides and wonder why these are even posted on a site that provides help to college students. There are some classics, of course, and some more contemporary works, but most of the classics would be found in high school English courses, not college. 

PRICING SYSTEM AND DISCOUNTS

In short, there are no set StudyPool prices. Prices are whatever the student and tutor agree upon. And there are no discounts or Study Pool promo codes. This is normal for tutoring or writing service sites that match students and their writers or tutors. 

SECURITY LEVEL

We can find no information about the protection of privacy or personal and financial information. And, because of this, we certainly can say that students should stay far away from this company. And because we can find no StudyPool customer reviews that speak to security measures, we cannot caution students enough.

WRITER EXPERTISE AND DELIVER

We have very little information about the quality of the tutoring services that students receive. Some comments that were posted on our site were quite mixed. While some students stated they did receive their problem solutions (primarily in STEM subjects), others said they had to wait too long for an email with bids and then the selection process. They would have missed their deadlines. 

We did access one page that listed a few tutors and their degrees and backgrounds, as well as a page that called for tutors to register – either college students or those with earned degrees. That was it. Just for informational purposes, we did explore how to become a tutor. There is an application form that requires the applicant to list their educational background and to define areas for tutoring. No verification was required.

ADDITIONAL BENEFITS

In short, there are none. This is basically a job board for those who want to answer questions, proofread, take multiple-choice tests, etc. And, while setting up an account requires the student to list a university, there are questions that are obviously at the middle and high school levels. Frankly, we are confused.

CONCLUSION

We are at a loss for words here. Our StudyPool.com review is seriously lacking in any real information for students who might be considering using the service to get their assignment questions answered. We cannot recommend that anyone actually use the site and make payment for services, even if they do find a great tutor. StudyPool.com administrators really need to fix their website, specifically adding far more detail, clearer instructions for posting questions, and actually put an “intercom” button on a page, so that students can get faster responses. Overall, our StudyPool.com rating is 1.5 on a 5-point scale.

Quality

1

Price

1

Delivery

2

Support

1

Within Spirit: "DO NOT RECOMMEND TO ANYONE!!"

"When I go to add my payment for help it they won't let me use it and my card has money on it. When you try to contact support they take forever to get back to you in an emergency situation!! Worst service for assignment help I ever used!!! "

Quality

1

Price

1

Delivery

1

Support

1

Suzana Stevanovic: "I wish I could give zero stars"

"I wish I could give zero stars. I got rejected for "Plagiarism", I don't know HOW , because I used my own words. And I also agree with another comment that they ask You so many personal questions even before getting approved . I think that it is so wrong in every shape and form and I will take Legal Actions !"

Quality

1.2

Price

2

Delivery

1.4

Support

1.2

Alex W.: "Pretty much a scam..."

"I signed up to be a 'tutor' on this site. After writing my essay and waiting several days for an email accepting me (so far so good). I went in thinking that this was mostly going to be middle/high school level students since their culture is all about teens. Come to find out, a vast majority 90%+ are college students. And they are not looking for 'help' on assignments. They are looking for people to do assignments for them. I did notice that one of their 'hidden/private' students actually seemed to be asking legitimate "help me understand" questions. I answered three of his questions... I noticed this same student (who has asked over 45000 questions... hmm?) seemed to be repeating the same questions over and over, but I could no longer answer any of his questions. I asked the staff if this was some sort of bot to test new tutors or something and they said they didn't know why I was getting an error and why he repeated the same questions and basically played dumb. I tried to answer another student's question about help with excel. Looked easy enough, but the student's linked files could not be downloaded. I asked the student to re-upload them and never got a reply. So I asked the staff what to do. They said I had to wait on the student, but if the student didn't reply my reputation would not be affected. The student cancelled the question, gave me a 1 star review for being overdue in answering it, then I got a suspension for failing to answer the question and went from 100% premiere tutor to a 75% standard user. When I asked them to correct this problem since it was the student's fault, the staff said that they could not do that. I want to help struggling students that need help. Not help adults cheat. Not the site for me. By the way, it's funny how most of the 5 star reviews on this site seem to have the same 'usernames' as the staff members on their on-site chat...."

Quality

1

Price

1

Delivery

1

Support

1

Yo B.: "Never Make An account on studypool i say never."

"Don't make an account on Studypool An honest opinion and true to detail. This site is a fake and most of the tutors are fake and are only shown to show that this site has some traffics some tutors like me who are unaware of this fact make an account on this site and waste their time. I had seen a video on youtube how this site promotes fake tutors and manages to produce fake comments on the timelines of the fake tutors to make it look genuine. Now let me tell you my story I had bid for a question around 20$ and was happy that it got selected and then I answered the question the time I marked the answer as final the payment was cleared instantly no doubts asked no clarification.This raised my suspicions about the website but I trusted it anyway and tried to withdraw my amount.The amount was withdrawn from the account. For 5 days I kept asking them when I will get my money they sent me the same copy-pasted reply on 6th business when I asked them a clarification about this they said the transfer has been successful and they said me to cross check my account again i checked still the money was not there after a long discussion for few hours they have stopped responding.This site is a fake and you can search on youtube for that video rest I left for you to believe but this is a true review and I hope that it prevents someone's time by realizing it earlier than I was able to realize. Hope this helps."

Quality

1

Price

1

Delivery

1

Support

1

healer f.: "not trustworthy"

"I have tried to sign up as a tutor in study pool for 3 months now but my account is not yet approved with no clear reason"

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