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This is our review of MyAssignmentHelp.com. It is an Australian writing service that offers academic writing help to students at all levels of study. We took several steps to write this My Assignment Help review, as follows:
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We reviewed all the content on the company website, and there was quite a bit
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We read several samples and blog posts
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We reviewed the company testimonials posted on the site
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We checked prices, discounts, and other benefits, comparing them to other agencies in the industry
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We reviewed the comments that customers have posted out on the web and that were submitted to our review site
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We contacted the customer support department and asked many questions, looking for detailed answers.
Our goal in conducting these reviews is to find those writing services that are professional, reliable, and that deliver high-quality products to their customers. So, is My Assignment Help legit? Find out in the following paragraphs.
SERVICES AND FEATURES AVAILABLE
MyAssignmentHelp has a link on its home page that lists all the products it offers. These include assignments, essays, research papers, case studies, editing, proofreading, theses, and dissertations. This seemed like a small list, so we contacted customer service and asked about book reviews, analyses, and more. We were told that we could order those things if we put the details on the order form.
In terms of subject fields, these are listed during the ordering process, categorized by curriculum area. But there were areas that were not included, such as political science. Again, we asked customer support and were told to simply put the subject topic in the order form.
We did drill down into some specific product areas. One was case studies. When we accessed that link, we got very little information about exactly how a case study would be prepared. Much of the page was spent providing information about other services, free benefits, and more. And the grammatical errors in content were pretty glaring.
PRICING SYSTEM AND DISCOUNTS
How much is My Assignment Help? Unfortunately, there is no way to learn about MyAssignmentHelp.com prices ahead of time. You either have to proceed with your order, or you have to enter into a chat with a representative. After many gyrations and lots of pointless explanations and conversations, we learned that a 1200-word essay would cost about 63 dollars. We estimate that to be at about 18 dollars per page. That’s awfully high. We looked for MyAssignmentHelp discounts but only found an ‘offers’ page. The offers we found did not seem very helpful to customers at all. One of the offers was a special “prize” for people spending 500 dollars a month or more. While we support the idea of students using writing services to help them when they are in a bind, we certainly hope that nobody is spending 500 dollars a month. None of the other offers were very appealing either.
There are other offers, specifically a free order or a discount if a certain number of orders are placed with a 48 – 72-hour period.
This agency also has an incentive program for students who refer to others who then actually place orders. The referring student gets 10% of the order cost.
SECURITY LEVEL AND PAYMENT PROCESSING
Security is important to any student who uses a writing service. They often do not want it made known that they are using such a service. The company has a clear policy on privacy and confidentiality. Customers are given ID numbers and set up with a password-protected account that they use to communicate with their writers. The policy clearly states that no customer information is ever shared with any third-party for any reason other than a requirement of legal authority.
Relative to payment procedures, MyAssignmentHelp accepts all major credit cards like MasterCard and Visa, and they also accept PayPal. It uses a third-party secured processor, and the company does not collect or hold onto any customer financial information. Students can feel totally safe in making their payments.
WRITERS EXPERTISE AND DELIVERY
Customers state that their orders are delivered on time.
In terms of information about writers, the company states that it has over 5,000 writers. This is impressive if true. And readers are also told that they all possess degrees in the subject fields in which they are assigned to write.
Unfortunately, the quality of writing is our largest concern, and we were disappointed. Not only we looked into the reviews, but we also checked samples and some actual papers done by them. Here is what we learned:
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Customers have complaints about the quality of writing. There are grammar and word usage errors – these indicate non-native English-speaking writers. Some complained about the structure and lack of thesis statements. It’s not hard to stumble upon customers who were displeased with the paper they received and wished they didn’t trust the service, to begin with. If you check Trustpilot reviews, it’ll be easy to find such reviews.
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The samples and blog posts we reviewed contained the same types of writing errors
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The company states that all finished products are edited and proofread before they are sent out. If they are, the compositional errors are not corrected
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Content on the website itself also contains examples of poor writing.
In terms of customer support, we heard different opinions. In some cases, former customers were pleased with the service. They got fast responses from the customer service and were able to find a solution for their problems quickly. Moreover, the representatives knew how to answer and how to offer solutions for people’s problems.
There are also less happy situations when people didn’t get good responses and it looked like the representatives were impatient to get rid of the questioning customer. So, it all depends on each particular person’s situation.
ADDITIONAL BENEFITS
There are some free tools on the website, such as formatting in several common methods. There are also free title pages, bibliographies, plagiarism checks, and SMS messaging, and a section on tips for writing. While these are all nice, they do not make up for mediocre product quality.
There is no Money Back Guarantee, something we found to be a huge disadvantage. The only time when you’d be able to get a refund is when you mistakenly send the payment twice for the same order. Other than that, once you send the money, you don’t get it back. The only thing that happens is that you get a lower price offer for your next assignment order, as the policy says. So, it gave us the impression that the writers are not that reliable at all times, which makes everything riskier.
They offer revisions, though, and an unlimited number of them at that. Revisions are available during the first 31 days after the paper is finished. You can get a rework if you get a low grade because of them, but it comes with an additional price.
CONCLUSION
As we look at all the pros and cons of My Assignment Help, we certainly see both good and bad. Unfortunately, the key factor in our overall evaluation is product quality. Everything else, while important, is secondary. Overall, we have given this company a 2.5 on a scale of 1-5. There are plenty of other writing companies out there that can provide higher quality for the price.
